Maximize Productivity with Our Expert Support
YOUR PRODUCTIVITY IS OUR MAIN COMMITMENT!
GLOBAL SERVICE WITH LOCAL PRESENCE
The best machine must be accompanied by a quality service with a quick response, which is why at IP we offer a professional and close service to our clients.
We are aware of the value of time for our clients, which is why we address any incident as quickly as possible, whether in person at your warehouse or through remote assistance.
We have a team made up of professionals with more than 15 years of experience, with constant and updated training, committed to attending to and covering any technical need in your machinery.
The productivity of your machines not only depends on an agile response to an incident, but also on adequate maintenance.
For this reason, we have a team to carry out preventive maintenance, through a series of pre-scheduled visits, we keep the production lines in optimal conditions, achieving:
• Reduce long-term maintenance costs.
• Increase the productivity of the machines.
• Increase the durability of its productive useful life.
help desk
Our Help Desk team supports virtualy to our clients to resolve incidents as quickly as possible. Likewise, we make remote connections to the machines, to visualize the situation and try to resolve it as if we were there in person.
Maximum availability! With the mission of helping you as soon as possible, we have a remote service line with specialists working extended hours.
*Consult the conditions of the extended service with an advisor.
FACILITIES
IP’s after-sales team is responsible for the installation and commissioning of your newly acquired machinery.
Once completed, we carry out the training course in the handling and maintenance of the machine, as well as initial production monitoring to guarantee the correct functionality and operation of the line.
SPARE PARTS SERVICE
LARGE SUPPLY CHAIN FOR UNINTERRUPTED PRODUCTION
You will be given personalized advice on each of your requirements in the shortest possible time, you will be having original high-quality parts.
Once the solution is confirmed, we will be in charge of carrying out a rapidly supply to your facilities, optimizing the logistics process in terms of price and time achieving a response in record time.
• Personalized service
• Professional advice
• Original manufacturer spare parts
– Local stock of original spare parts at very competitive prices
– Quick supply response
– Logistics optimization
Contact
The first step of any great masterpiece.
Leave us your information and a machinery specialist will contact you.
ESPAÑA
Avda. del Puente Cultural, 10 Loc. 2 Blq. B, 28702
San Sebastián de los Reyes
Madrid – España
Phone. +34 91 622 00 71
PORTUGAL
Avda. Guardia Inglesa, 97, 3040-193
Coimbra – Portugal
Phone +351 91 610 08 08
MEXICO
Avda. Armando Birlaing Shaffer, 2001, Torre Corporativa 1, Oficina 3-A Corporativo Central Park
Querétaro – México
Phone +52 4422 45 86 20
PANAMA
Av. La Rotonda, Edificio PH Torre Panamá, Piso 20, Oficina 20C
Costa del Este
Panamá City - Panamá
Phone +507 836 6279
COLOMBIA
Km 3.5 Autopista Medellín – Siberia
Terminal Terrestre de Carga, Modulo 3, Bodega 21
Colombia
Phone +57 1 7569926
BRAZIL
R. Dr. Alceu de Campos Rodrigues, 229 - Conj. 604,
Vila Nova Conceição, São Paulo - SP, 04544-000, Brasil
Phone +55 11 2691 6006
