{"id":1829,"date":"2020-08-11T17:24:38","date_gmt":"2020-08-11T17:24:38","guid":{"rendered":"https:\/\/www.ipgrupo.com\/en\/?page_id=1829"},"modified":"2024-06-21T02:18:40","modified_gmt":"2024-06-21T02:18:40","slug":"after-sales-service-spare-parts","status":"publish","type":"page","link":"https:\/\/www.ipgrupo.com\/en\/after-sales-service-spare-parts\/","title":{"rendered":"After sales"},"content":{"rendered":"

[et_pb_section fb_built=”1″ module_id=”post” _builder_version=”4.16″ background_color=”rgba(0,0,0,0.55)” background_image=”https:\/\/www.ipgrupo.com\/en\/wp-content\/uploads\/2020\/08\/bg-postservicios.jpg” background_blend=”multiply” background_enable_video_mp4=”off” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.16″ max_width=”800px” custom_padding=”100px||100px||true|false” custom_padding_tablet=”50px||50px||true|false” custom_padding_phone=”20px||20px||true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.25.1″ header_font=”|||on|||||” header_text_color=”#ffffff” header_font_size=”40px” header_letter_spacing=”1px” header_line_height=”1.2em” header_2_font=”|||on|||||” header_2_text_color=”#ffffff” header_2_font_size=”24px” header_2_letter_spacing=”1px” header_2_line_height=”1.5em” header_3_text_color=”#ffffff” header_3_font_size=”24px” header_3_line_height=”1.5em” background_layout=”dark” hover_enabled=”0″ header_font_size_tablet=”35px” header_font_size_phone=”28px” header_font_size_last_edited=”on|phone” header_2_font_size_tablet=”22px” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”22px” header_3_font_size_phone=”18px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Maximize Productivity with Our Expert Support<\/strong><\/h1>\n

YOUR PRODUCTIVITY IS OUR MAIN COMMITMENT!
GLOBAL SERVICE WITH LOCAL PRESENCE<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ background_color=”rgba(0,0,0,0)” custom_padding=”40px||40px||true|” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ max_width=”900px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.25.1″ text_text_color=”#ffffff” global_colors_info=”{}”]<\/p>\n

The best machine must be accompanied by a quality service with a quick response, which is why at IP we offer a professional and close service to our clients.
<\/strong><\/p>\n

We are aware of the value of time for our clients, which is why we address any incident as quickly as possible, whether in person at your warehouse or through remote assistance.<\/p>\n

We have a team made up of professionals with more than 15 years of experience, with constant and updated training, committed to attending to and covering any technical need in your machinery.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ background_color=”rgba(0,0,0,0)” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.16″ background_color=”#ab273f” width=”100%” module_alignment=”center” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ background_color=”#f2f2f2″ custom_padding=”4%|5%|4%|5%|true|true” custom_padding_tablet=”7%|6%|7%|6%|true|true” custom_padding_phone=”10%|20px|10%|20px|true|true” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.1″ header_font_size=”24px” header_2_text_color=”#ab273f” header_2_font_size=”40px” header_2_letter_spacing=”1px” header_2_line_height=”1.2em” header_3_text_color=”#323232″ header_3_font_size=”24px” header_3_line_height=”1.5em” header_2_font_size_tablet=”35px” header_2_font_size_phone=”28px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”22px” header_3_font_size_phone=”18px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

The productivity of your machines not only depends on an agile response to an incident, but also on adequate maintenance.<\/p>\n

For this reason, we have a team to carry out preventive maintenance, through a series of pre-scheduled visits, we keep the production lines in optimal conditions, achieving:<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ background_color=”#ab273f” background_enable_image=”off” custom_padding=”4%|5%|4%|5%|true|true” custom_padding_tablet=”7%|6%|7%|6%|true|true” custom_padding_phone=”10%|20px|10%|20px|true|true” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ text_line_height=”2.3em” header_font_size=”24px” header_2_text_color=”#ffffff” header_2_font_size=”40px” header_2_letter_spacing=”1px” header_2_line_height=”1.2em” header_3_text_color=”#323232″ header_3_font_size=”24px” header_3_line_height=”1.5em” background_layout=”dark” text_line_height_tablet=”” text_line_height_phone=”” text_line_height_last_edited=”on|tablet” header_2_font_size_tablet=”35px” header_2_font_size_phone=”28px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”22px” header_3_font_size_phone=”18px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]\u2022 Reduce unplanned stops due to lack of maintenance.
\n\u2022 Reduce long-term maintenance costs.
\n\u2022 Increase the productivity of the machines.
\n\u2022 Increase the durability of its productive useful life.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.16″ width=”100%” module_alignment=”center” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ background_color=”rgba(0,0,0,0)” custom_padding=”3%|2%|3%|0%|true|false” custom_padding_tablet=”7%|7%|7%|7%|true|true” custom_padding_phone=”10%|20px|10%|20px|true|true” custom_padding_last_edited=”on|tablet” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.ipgrupo.com\/en\/wp-content\/uploads\/2020\/08\/servicio-postventa-consultoria-repuestos-ipgrupo-img-1.jpg” title_text=”servicio-postventa-consultoria-repuestos-ipgrupo-img-1″ _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ background_color=”rgba(0,0,0,0)” background_enable_image=”off” custom_padding=”3%|0%|3%|2%|true|false” custom_padding_tablet=”7%|7%|7%|7%|true|true” custom_padding_phone=”10%|20px|10%|20px|true|true” custom_padding_last_edited=”on|tablet” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.ipgrupo.com\/en\/wp-content\/uploads\/2020\/08\/servicio-postventa-consultoria-repuestos-ipgrupo-img-2.jpg” title_text=”servicio-postventa-consultoria-repuestos-ipgrupo-img-2″ _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ custom_padding_last_edited=”on|phone” _builder_version=”4.16″ width=”100%” width_tablet=”90%” width_phone=”” width_last_edited=”on|tablet” module_alignment=”center” custom_padding=”13px||30px||false|true” custom_padding_tablet=”13px|40px|13px|40px|false|true” custom_padding_phone=”|30px||30px|false|true” module_alignment_tablet=”” module_alignment_phone=”” module_alignment_last_edited=”on|tablet” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ header_2_text_color=”#ab273f” header_2_font_size=”40px” header_2_letter_spacing=”1px” header_2_line_height=”1.2em” header_3_text_color=”#ffffff” header_3_font_size=”24px” header_3_line_height=”1.5em” background_layout=”dark” header_2_font_size_tablet=”35px” header_2_font_size_phone=”28px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”22px” header_3_font_size_phone=”18px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

help desk<\/strong><\/h2>\n

Our Help Desk team supports virtualy to our clients to resolve incidents as quickly as possible. Likewise, we make remote connections to the machines, to visualize the situation and try to resolve it as if we were there in person.<\/p>\n

Maximum availability! With the mission of helping you as soon as possible, we have a remote service line with specialists working extended hours.<\/p>\n

*Consult the conditions of the extended service with an advisor.[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ header_2_text_color=”#ab273f” header_2_font_size=”40px” header_2_letter_spacing=”1px” header_2_line_height=”1.2em” header_3_text_color=”#ffffff” header_3_font_size=”24px” header_3_line_height=”1.5em” background_layout=”dark” header_2_font_size_tablet=”35px” header_2_font_size_phone=”28px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”22px” header_3_font_size_phone=”18px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

FACILITIES<\/strong><\/h2>\n

IP’s after-sales team is responsible for the installation and commissioning of your newly acquired machinery.<\/p>\n

Once completed, we carry out the training course in the handling and maintenance of the machine, as well as initial production monitoring to guarantee the correct functionality and operation of the line.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”repuestos” _builder_version=”4.16″ background_color=”#000000″ background_image=”https:\/\/www.ipgrupo.com\/en\/wp-content\/uploads\/2020\/08\/servicio-postventa-consultoria-repuestos-ipgrupo-fondo-3.jpg” background_enable_video_mp4=”off” locked=”off” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.16″ max_width=”800px” custom_padding=”100px||100px||true|false” custom_padding_tablet=”50px||50px||true|false” custom_padding_phone=”20px||20px||true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ header_font_size=”24px” header_2_text_color=”#ffffff” header_2_font_size=”40px” header_2_letter_spacing=”1px” header_2_line_height=”1.2em” header_3_text_color=”#ffffff” header_3_font_size=”24px” header_3_line_height=”1.5em” background_layout=”dark” header_2_font_size_tablet=”35px” header_2_font_size_phone=”28px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”22px” header_3_font_size_phone=”18px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

SPARE PARTS SERVICE<\/strong><\/h2>\n

LARGE SUPPLY CHAIN FOR UNINTERRUPTED PRODUCTION<\/h3>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ background_color=”rgba(0,0,0,0)” custom_margin=”31px||31px||true|false” custom_padding=”0px||0px||true|false” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ max_width=”900px” custom_padding=”||57px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ text_text_color=”#ffffff” header_3_text_color=”#ab273f” global_colors_info=”{}”]Our Spare Parts and Consumables area is made up of a team of experts who will help you identify and manage supplies for the optimal operation and maintenance of your machines.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.16″ background_color=”#ab273f” width=”100%” module_alignment=”center” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ background_color=”#f2f2f2″ custom_padding=”4%|5%|4%|5%|true|true” custom_padding_tablet=”7%|6%|7%|6%|true|true” custom_padding_phone=”10%|20px|10%|20px|true|true” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ header_font_size=”24px” header_2_text_color=”#ab273f” header_2_font_size=”40px” header_2_letter_spacing=”1px” header_2_line_height=”1.2em” header_3_text_color=”#323232″ header_3_font_size=”24px” header_3_line_height=”1.5em” header_2_font_size_tablet=”35px” header_2_font_size_phone=”28px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”22px” header_3_font_size_phone=”18px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

You will be given personalized advice on each of your requirements in the shortest possible time, you will be having original high-quality parts.<\/p>\n

Once the solution is confirmed, we will be in charge of carrying out a rapidly supply to your facilities, optimizing the logistics process in terms of price and time achieving a response in record time.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ background_color=”#AB273F” background_enable_image=”off” custom_padding=”4%|5%|4%|5%|true|true” custom_padding_tablet=”7%|6%|7%|6%|true|true” custom_padding_phone=”10%|20px|10%|20px|true|true” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ text_line_height=”2.3em” header_font_size=”24px” header_2_text_color=”#ffffff” header_2_font_size=”40px” header_2_letter_spacing=”1px” header_2_line_height=”1.2em” header_3_text_color=”#323232″ header_3_font_size=”24px” header_3_line_height=”1.5em” background_layout=”dark” text_line_height_tablet=”” text_line_height_phone=”” text_line_height_last_edited=”on|tablet” header_2_font_size_tablet=”35px” header_2_font_size_phone=”28px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”22px” header_3_font_size_phone=”18px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]We offer:
\n\u2022 Personalized service
\n\u2022 Professional advice
\n\u2022 Original manufacturer spare parts
\n\u2013 Local stock of original spare parts at very competitive prices
\n\u2013 Quick supply response
\n\u2013 Logistics optimization[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”contact” _builder_version=”4.23.4″ background_color=”#323232″ custom_padding=”56px||40px|||” global_module=”4671″ saved_tabs=”all” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.23.4″ width=”100%” custom_padding=”4px||6px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ text_text_color=”#ffffff” header_2_text_color=”#ab273f” header_2_font_size=”40px” header_2_letter_spacing=”1px” header_2_line_height=”1.2em” header_3_text_color=”#ffffff” header_3_font_size=”24px” header_3_line_height=”1.5em” custom_margin=”||25px|||” header_2_font_size_tablet=”41px” header_2_font_size_phone=”28px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”22px” header_3_font_size_phone=”18px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Contact<\/strong><\/h2>\n

The first step of any great masterpiece.<\/h3>\n

Leave us your information and a machinery specialist will contact you.[\/et_pb_text][et_pb_text _builder_version=”4.23.4″ text_text_color=”#ffffff” text_font_size=”16px” custom_margin=”-12px|||||” global_colors_info=”{}”]<\/p>\n\n

\n

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    <\/ul><\/div>\n
    \n
    \n<\/fieldset>\n

    <\/span>\n<\/p>\n

    <\/span>\n<\/p>\n

    <\/span>\n<\/p>\n

    <\/span>\n<\/p>\n

    Robotic Welding<\/span><\/span>Band Sawing+Drilling<\/span><\/span>Band and Circular Sawing<\/span><\/span>Drilling<\/span><\/span>Shot Blasting+Painting<\/span><\/span>Shot Blasting<\/span><\/span>Painting<\/span><\/span>3D Tubes Cutting<\/span><\/span>3D Profile Cutting and Coping<\/span><\/span>Plate Cutting and Drilling<\/span><\/span>Bending of Plates, Profiles and Tubes<\/span><\/span>Positioners<\/span><\/span>Beam Assembly<\/span><\/span><\/span><\/span>\n<\/p>\n